Shipping & Returns

Domestic Shipping

Your watch will ship the next business day or one full day of cleared payment. You have the choice of either Fed Ex or UPS expedited shipping services. All packages are insured for the full purchase amount.

International Shipping

Bens Watches is not responsible for any duty fees or delays during Customs checks. Any item purchased internationally that exceeds 250.00 USD including the shipping cost must have a signature confirmation. Bens Watches can only use UPS or Fed Ex services for anything over 250.00 USD internationally. Because of the difficulty with sending and returning certain brands or types of watches to the USA, it is your responsibility to return the watch to us in an appropriate manner. Refunds will be considered only after the watch is returned safely and inspected. 

Return Policy

We offer a three day inspection/ grace period for watches that do not perform or fail to operate sufficiently. We time all watches for at least one full day to ensure they will keep time for at least 24 hours. Due to the nature of vintage watches and in some cases modern timepieces, watches are sold as-is, and there is no guarantee of COSC movement accuracy or duration beyond 24 hours. Beyond the three day inspection period we will not warrant or guarantee the performance or accuracy of any watch we sell. We will provide a best effort attempt to describe the mechanical condition of all timepieces we sell. Unless otherwise stated, the watches will be sold as “PRE-OWNED”, the watch may have some signs of use and wear on it, I.E. scratches or marks. Anything mentioned in the text is considered disclosed to the buyer. You are responsible for reading the complete text. Anything visible in the images is considered disclosed to the buyer. You are responsible for viewing and enlarging all images. Photographs often disclose condition far better than verbiage as many people have different ideas on what terms may mean. You have an enlarged set of complementary photographs to view. Our images are unedited in order to represent the watch as accurately as possible to the buyer. Images disclose identifying marks, inclusions or defects. If you have any questions over a watch please email us before you buy.